About Us

About Washington States's Trusted Carpet Cleaning Company

Actually, it’s about you… 

Trusted Carpet Cleaning was built on a foundation with you, the customer, in mind. 

We’re carpet cleaners – not salesmen or businessmen that just want to turn a profit. No, we’re carpet cleaning service technicians that strive to serve you best to our ability. 

Our goal, our mission, our foundation is to do the best we can to serve you with the utmost professionalism, reliability, honesty, quality, and integrity. When we do that, trust is naturally built, and lasting company-customer service relationships are made. 

Don’t take our word for it. We can say anything on here. In the end, it’ll be your decision whether we’ve served you with satisfaction.

If we have, we hope you entrust us to handle your future carpet cleaning needs or even refer us to your neighbors, friends, and family.

Our 100% Satisfaction Guarantee

If we didn’t live up to your satisfaction, we apologize that we fell short. We’re human and will make mistakes. And because we’re not robots that do perfect work, we offer our satisfaction guarantee.

That guarantee is if you are not satisfied with our work, we will: 

  1. Own up to our mistakes and learn from them,
  2. Work with you to reconcile and remedy the unsatisfactory work at no extra charge (just as long as it’s fair),
  3. Continue to strive to serve you the best we can.

We, at Trusted Carpet Cleaning, don’t service carpets – that’s what we do. We serve you first and then fulfill your carpet cleaning needs.

We look forward to serving you! 

Request A Service / Get A Free Estimate

What Our Customers Are Saying

Cynthia T.
Cynthia T.
Customer, Rug Cleaning
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"Great group of guys. End-to-end customer service from the time I called to...now!"
Cindy L.
Cindy L.
Customer, Carpet Cleaning
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"Working with Trusted Carpet Cleaning, they are very easy to work with and helpful. I like the way how they keep me in the communication loop so that we always knew what was going on when they cleaned our carpets in our home."
Michael C.
Michael C.
Customer, Upholstery Cleaning
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"Very professional. I am definitely not a cleaner, that's what these guys at Trusted Carpet Cleaning are for. Awesome service!"
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Why Hire Us

The Guaranteed Carpet Cleaners You Can Trust

Trusted Carpet Cleaning is your all-in-one solution for any of your carpet cleaning needs. 

Our individual carpet cleaning technicians are trained and specialize in residential and commercial steam carpet cleaning, dry carpet cleaning, rug cleaning, upholstery cleaning and more. If they cannot do a particular job, we’ll be happy to point you in the right direction who can. 

We’re not just one carpet cleaner; we’re a team that you can trust to serve you. 

Local Owners With National Standards

We are locally owned and are your neighbor. To uphold a high standard service of professionalism, reliability, honesty, service quality, and integrity, all carpet cleaning technicians are vetted and trained. Hired employees go through a Trusted Carpet Cleaning certification process. Being certified is a requirement to uphold a quality service standard to you.

Our Human Professional Approach

Live Office Staff To Answer Your Calls

We’re not robots; you’re not a robot, so we’re not going to let you speak to a recording.

We strive to answer every single phone call that’s received and contact every inquiry submitted through our website or other platforms.

But we’re still human, though. We’ll miss some calls, which you may choose to leave a message of your inquiry, and we’ll return your call as quickly as possible.

All staff and technicians are friendly and eager to serve you as best as they can.

If ever there are robots that can replace what we do, we’ll still continue to do what we do because we understand the value of people serving people.

Sure we’ll use the robots to make our service to you better, more efficient, and capable. But it’ll never get in our way of serving you with passion and heart. 

Your Trusted Carpet Service Technicians

Your Trusted Carpet Cleaning technician will arrive on-time within the scheduled time agreed upon.

The technician will contact you 30 minutes before arrival to let you know they’re on the way and let you know who they are. 

You can trust that the technician will treat your home with the utmost respect and will strive to leave your home better than it was when they arrived. 

Contact us today to inquire about professional carpet cleaning for your home or business at (206) 759-5545.

Or, you may submit your inquiry through the “Request Service” form, and someone from our staff with contact you very soon. 

We look forward to serving you! 

Sincerely,

Michael Castelo, Owner, Trusted Carpet Cleaning

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